Welcome to the Internet Grievance System®
IGS demo today (800)213-1974.
"This IGS is the most advanced system this union has ever seen and everyone in our office
and our membership of eighteen thousand are very happy that we have this system. It has helped us to keep track
of our filing of grievances and alerts us when we need to appeal to the next step in the grievance / disciplinary process.
We no longer have to pull a file to find out when a grievance was filed and or a disciplinary case needs to be addressed.
Thank you Justin and your staff for this great system IGS." - Lloyd Permaul, VP, Grievances
and Legal Services, SSEU Local 371
transition to IGS has been smooth and extremely beneficial to our executive team. Within days of having IGS our grievance
team benefited from remote document accessibility. It has already saved us in time and money with our labor lawyers.
No more copying files, physically driving documents to locations, and incurring courier expenses. As a result, our members
receive faster and efficient service from their union representatives. In summary, IGS improved our communications in-house
and with our lawyers. As for system support, Justin Cecil and his team have been extremely responsive, supportive, and understanding
of our needs." - Matthew Lopez, Grievance Director, IAFF Local 2068
"I'm really glad we found you! The staff really love this product!" - Kelly D.
Trautner, Deputy Executive Officer, Labor Relations, Ohio Nurses Association
♦Why choose the IGS over other grievance software? The IGS was the first web-based grievance software available and has stood the test
of time since 1998. The IGS team utilizes the expertise and advice from labor officials to continually make the system
stronger. After researching other systems, organizations continue to return to the IGS team. They tell
us "your grievance software is the easiest system out there, yet still does everything we need".
♦What is the IGS? The IGS is the
Internet Grievance System and is a web-based grievance software application used by labor union officials and management of
unionized organizations. The IGS allows you to keep track of grievances without the headache of maintaining hardware
or software. The IGS team takes care of it all for you, and your grievances will be accessible from anywhere online
through our proven hosted environment.
♦Web-based Hosted Grievance Software. Your IGS can be operational within 24 hours and is hosted online which will ultimately
save your organization time and money in development costs. The IGS team also provides custom built grievance
applications hosted by us or on your own in-house servers. Call us at 800-213-1974 to find out more.
Secure Grievance Software. The IGS is maintained in a server-managed, state-of-the-art
data center. Your grievance data along with all your uploaded documents are backed-up twice daily. In 13+
years of operation, the IGS has a 100% data retention rate, which simply means we have never lost any clients' data!
Grievance Software. The IGS can integrate with your current grievance
meeting steps. Your union's own custom logo is placed on your IGS. Custom fields and drop-down menus can be built
to capture exactly what you need. And you can query all this data to run custom reports and research. This database
technology will integrate around virtually any organization and you don't pay for or spend time on services you
Grievance Software. Local unions and labor management
specialists were the design force behind the IGS. They agreed that software today is too complex for most users.
Therefore, the IGS was built to be extremely simple to learn, and even the novice computer user can quickly catch on to this
Conflict Resolution Software
- Designed for Mediators, Arbitrators, Court ADR, and other alternitive dispute resolution neutrals that need case tracking
automation for their caseloads.
IGS grievance software is streamlined and has made doing business at the local easier. This is web-based software
to input, track, and deliver grievances. Our stewards are now filing grievances from virtually anywhere they
are located. No need to call in the union hall to get a grievance number or file, the stewards are able to obtain
grievance numbers and information online. When searching for similar grievances or all grievances that were filed on
a particular manager; it is as simple as point and click. With officers being very mobile these days, having the ability
to track grievances online allows any officer the flexibility of being away from the union hall and taking care of business
on the road. IGS customer service has been more then helpful in customizing our online grievance format to meet the
needs of our local. Justin Cecil and crew understand the sense of urgency needed by our local and he gets the job
done. We highly recommend this online grievance software!" - CWA Local President
can attest that the IGS is extremely efficient and has streamlined our organizing and workload. I do not have to spend
countless hours with configurations. It is VERY USER FRIENDLY. The IGS staff provide outstanding customer service
to our association." - Staff, Illinois Nurses Association
IGS TOP 10 BENEFITS
Access your IGS from home, work, cell phone or while traveling via the web.
No need to install hardware/software as we take care of all that for you then just "hand
you the keys" to login.
Back up all those crucial grievance
documents that are easily misplaced in filing cabinets.
Don't pay for
or spend time on services you don't need.
Use your IGS search/reporting
tool to see how previous cases were settled under similar contracts/articles.
Track grievances from Step 1 through Arbitration.
You have personal access to our
IGS team as a coach and support for advice on how to best utilize your IGS.
User guide with instant access to 37 pages of
exact how-to advice, screenshots and step-by-step "fill in the blanks" approach to your IGS.
Go completely paperless by using
the IGS Print Form as an official grievance document.
Give multiple users access to the IGS at the same time, no matter where they
A portion of the over 500,000 individuals tracked with the IGS are members of organzations
(American Federation of State, County and Municipal Employees)
ANA (American Nurses Association)
Postal Workers Union)
(International Association of Fire Fighters)
(American Federation of Government Employees)
NEA (National Education Association)
SSEU (Social Service Employees
(International Brotherhood of Teamsters)
TWU (Transportation Workers Union of America)
UFCW (United Food and Commercial
(Southwest Airlines Pilots' Association)
SPFPA (Security, Police, Fire Professionals of
(Amalgamated Transit Union)
AFT (American Federation of Teachers)
Workers of America)
(Illinois Federation of Public Employees)
IBEW (International Brotherhood of Electrical
(Policeman's Benevolent Association)
NFFE (National Federation of Federal Employees)
Court Security Officers Union)
(Service Employees' International Union)
Campbell Soup (Campbell Soup Corporation)
State Employees' Association)
More from Local 371...
"The email alerts within the IGS is one of the best tools ever.
The fact that our members wait for a very long time to appeal their case to the next step, email alerts helps the grievance
representative contact the member and alerts them that we need to proceed to the next step." - Lloyd Permaul, SSEU Local 371.
Did you know?
The IGS can be delivered as a turn-key hosted solution or installed and supported
at your site!
Your IGS hosted solution can be operational
within 24 hours!
The IGS is 100% American developed,
owned and operated!