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Welcome to the Internet Grievance System® Schedule your IGS demo today
(800)213-1974.
Clients Say...
"This IGS is the most advanced system this union has ever seen and everyone in our office
and our membership of eighteen thousand are very happy that we have this system. It has helped us to keep track
of our filing of grievances and alerts us when we need to appeal to the next step in the grievance / disciplinary process.
We no longer have to pull a file to find out when a grievance was filed and or a disciplinary case needs to be addressed.
Thank you Justin and your staff for this great system IGS." - Lloyd Permaul, VP, Grievances
and Legal Services, SSEU Local 371
"I can attest that the IGS is extremely efficient and has streamlined our organizing and workload.
I do not have to spend countless hours with configurations. It is VERY USER FRIENDLY. The IGS staff provide outstanding
customer service to our association." - Staff, Illinois Nurses Association
♦Why choose
the IGS over other grievance software? The IGS
was the first web-based grievance software available and has stood the test of time since 1998. The IGS team
utilizes the expertise and advise from union officials to continually make the system stronger. After researching
several similar systems, organizations continue to return to the IGS team and tell us "your grievance
software is the easiest system out there, yet still does everything we need". ♦What is the IGS? The IGS stands for the Internet Grievance System and is a web-based grievance software application used by labor
union officials and management of unionized organizations. The IGS allows you to keep track of grievances without
the headache of maintaining hardware or software. The IGS team takes care of it all for you, and your grievances will
be accessible from anywhere online through our proven hosted environment. ♦Web-based Hosted Grievance Software. Your IGS can be operational within 24 hours and is hosted online which will ultimately
save your organization time and money in development costs. The IGS team also provides custom built grievance
applications hosted on your own in-house servers. Call us at 800-213-1974 to find out more. ♦ Secure Grievance Software.
The IGS is maintained in a server-managed, state-of-the-art data center. Your grievance data along
with all your uploaded documents are backed-up twice daily. In 11+ years of operation, the IGS has a 100% data
retention rate, which simply means we have never lost any clients' data! ♦Customized Grievance Software.
The IGS can integrate with your current grievance meeting steps. Your union's
own custom logo is placed on your IGS. This database technology will integrate around virtually any organization
and you don't pay for or spend time on services you don't need. ♦Simplified
Grievance Software. Local unions were the design force behind the IGS. They agreed
that software today is too complex for most users. Therefore, the IGS was built to be extremely simple to learn, and
even the novice computer user can quickly catch on to this point-and-click system.
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IGS TOP 10 BENEFITS - Access your IGS from home, work, cell phone or while traveling via the web.
- No need to install hardware/software as we take care of all that
for you then just "hand you the keys" to login.
- Back up all those crucial grievance documents that are easily misplaced in filing cabinets.
- Don't pay for or spend time on services you don't need.
- Use your IGS search/reporting tool to see how previous cases
were settled under similar contracts/articles.
- Track grievances from Step 1 through Arbitration.
You have personal access to our
IGS team as a coach and support for advice on how to best utilize your IGS. User guide with instant access
to 37 pages of exact how-to advice, screenshots and step-by-step "fill in the blanks" approach to your IGS. Go completely paperless
by using the IGS Print Form as an official grievance document. Give multiple users access to the IGS at the same time, no matter
where they are.
A portion of the 200,000 members served on the IGS are members of unions from: AFSCME (American
Federation of State, County and Municipal Employees)
ANA (American Nurses Association)
APWU (American Postal Workers
Union)
IUOE
(International Union of Operating Engineers)
NAGE
(National Association of Government Employees)
NEA (National Education Association)
SSEU (Social Service Employees Union)
Teamsters (International Brotherhood of Teamsters)
TWU (Transportation Workers
Union of America)
UFCW (United
Food and Commercial Workers)
More client testimonials...
"The email alerts within the IGS is one of the best tools ever.
The fact that our members wait for a very long time to appeal their case to the next step, email alerts helps the grievance
representative contact the member and alerts them that we need to proceed to the next step." - Lloyd Permaul, SSEU Local 371.
"The importance of the Internet Grievance System can only increase
our efficiency." - Danny Barton, President, Teamsters Local 135
Did you know? The IGS can be delivered as a turn-key hosted solution or installed and supported
at your site! Your IGS hosted solution can be operational
within 24 hours! The IGS is 100% American developed,
owned and operated!
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